Word cloud with services available at a Mobile Benefits Hub event and a helping his daughter count the money in her piggy bank

Mobile Benefits Hubs

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Life is expensive

Attend a Mobile ID and Benefits Access Hub to learn about tax credits and benefits, and for help with identification, getting the Canada Learning Bond and more!

Watch a video to learn more about the services available at a Mobile ID and Benefits Access Hub.

Find a Mobile ID and Benefits Access Hub near you.

Did you know that there are more than 40 government credits and benefits that could boost your income, like the Canada Child Benefit, GST credit, and more? However, accessing these benefits can feel like going through a maze.

It’s hard to know what you might be eligible for and how to apply. To unlock benefits, you need to file your taxes, even if you have low income or no income. You may also need a Social Insurance Number and other identification, like a birth certificate.

All of this can feel impossible to do, but Mobile ID and Benefits Access Hubs can help make it easy.

How a Mobile ID and Benefits Access Hub can help

Please read below to find out what to bring to a Hub:

1. Get or replace identification

Service Canada will be onsite to issue Social Insurance Numbers (SIN). Please bring:

Primary ID (e.g., Birth Certificate, Certificate of Canadian Citizenship, etc.); and
Any other original forms of federal or provincial ID you may have (e.g., passport, driver’s license).
Visit Social Insurance Number – Apply - Canada.ca to learn more about what to bring to get your SIN.

Help will be onsite to apply for Birth Certificates.

You must know information about the birth registration (e.g., names, city of birth, and other birth information).

2. Open a free RESP and access the Canada Learning Bond for your child.

The Canada Learning Bond is a free grant from the federal government for post-secondary school. Eligible children can receive up to $2,000, deposited into a Registered Education Savings Plan (RESP) account.

To apply for the Canada Learning Bond at a hub, please bring Social Insurance Numbers (SINs) and other ID for both the child and the parent/caregiver.

For the parent/caregiver, this can be valid photo ID (excluding health cards); for the child, it can be a Birth Certificate.

3. Free tax filing

See event details below for where tax filing will be offered and for how to register for tax filing at an event. You will be advised which documents to bring with you.

Learn more about free tax filing, who is eligible to file their taxes for free at a CVITP tax clinic, and about which documents to bring with you.

4. Learn about benefits that can boost your income

Service Canada will be at the hubs to share about benefits that may be available to you, such as:

Canada Pension Plan/Old Age Security
Canada Child Benefit
Canada Workers Benefit
Disability Benefits
And more!

5. Sign up for the new Canadian Dental Care Plan

Canadian Dental Care Plan (CDCP) – The new CDCP will help pay a portion of the cost for a wide range of oral health care services. Eligible seniors, children under 18, and adults with a valid Disability Tax Credit certificate who have received a letter in the mail from the government of Canada can get help at a hub to sign-up for this benefit. Bring your Social Insurance Number and the letter to the hub.

Mobile ID and Benefits Access Hub Event Details

Location	Date	Time
Oshawa Public Library 250 Beatrice Street East, Oshawa	Tuesday, October 7, 2025	1 to 6 p.m.
Bowmanville Public Library 163 Church Street, Bowmanville	Wednesday, October 8, 2025	1 to 6 p.m.
Whitby Public Library - Central Library 405 Dundas Street West, Whitby	Tuesday, November 4, 2025	12 to 6 p.m.
Ajax Public Library 55 Harwood Avenue South, Ajax	Wednesday, November 5, 2025	12 to 6 p.m.

For more information about upcoming events, email LivingwithLowIncome@Durham.ca.

Learn what you need to file your taxes at a Mobile Hub

Mobile ID and Benefits Access Hubs offer tax filing through the federal Community Volunteer Income Tax Program (CVITP).

To register for a session, you must have a modest annual income and simple tax situation.

A modest income for a one-person family is up to $35,000. For a two-person family, it is up to $45,000. The income threshold increases by $2,500 for each additional person in your household.

Tax situations that are not simple, include tax returns with:

Self-employment income or employment expenses
Business income and expenses
Rental income and expense
Interest income over $1,000
Capital gains or losses
Bankruptcy in the current tax year (or year before, if the return has not yet been filed)
Deceased person
Foreign property (T1135)
Foreign income

Please be sure to bring all required documents to file your taxes, including but not limited to:

Valid photo identification
Social Insurance Number or Individual Tax Number
Mailing address
Last year’s Notice of Assessment or income tax return document(s)
Income tax slips from all sources (e.g., T4, T5007, T4A, etc.)
Information about any dependents
Receipts (e.g., rental, property tax, medical, charitable donation, tuition, child care, RRSP, etc.).